Shipping policy
SHIPPING:
Postage is FREE for all orders $300 and over within Australia. For orders less than $300, a Standard Rate of $12 postage will apply, or $18 for Express Shipping.
Please make sure your shipping address is correct as we’re unable to redirect orders once they are on their way to you. Our delivery time starts from the moment an order is accepted and will be processed that day, excluding weekends and public holidays, and will be shipped within 24-48 hours of payment verification, pending stock availability. Shipping timeframe stated may vary from item to item as they are dependent upon credit card approval and may be delayed should we experience difficulties in obtaining authorization. Please note this process can take longer during our sale periods where it may take up to a 24 hours. If your order is placed over the weekend, it will be dispatched on the Monday.
Once your order is dispatched, you will receive a confirmation email containing your tracking number which will allow you to see how close you are to receiving your package. It can take between 1 to 7 days to arrive for all Australian orders, for International orders it can take up to 14 days.
Regular Express Post does not obtain a signature on delivery, so to guarantee delivery, we recommend your parcel be sent to an address where there will be someone to receive it between 9am – 5pm.
et seQ fashion does not accept responsibility for lost/stolen/damaged parcels once they leave our premises.
Â